Daimler Coaches North America inaugurates new U.S. headquarters in Jacksonville, Florida

Daimler Coaches North America has inaugurated its new U.S. headquarters in Jacksonville, Florida.

The facility, officially opened on February 10, spans more than 43,000 square feet and will serve as the central hub for Daimler Coaches North America (DCNA), a subsidiary of Daimler Buses, the bus division of Daimler Truck AG. The inauguration ceremony was attended by Christofer Burger, Consul General of the Federal Republic of Germany in Miami.

New Jacksonville headquarters for Daimler Coaches North America

The new site includes a Pre-Delivery Inspection (PDI) facility, a repair, maintenance and service center, corporate offices, and a dedicated training and delivery center for customers and service partners. Secured parking is available for more than 100 motorcoaches. The property covers 12 acres and is located west of Interstate 295.

The facility will also host pre-owned coach vehicles and function as the control center for DCNA’s U.S. operations. Following the opening, the workforce at the Jacksonville location is expected to increase by approximately 45 percent.

Each Mercedes-Benz Tourrider delivered to U.S. customers undergoes a comprehensive PDI process at the Jacksonville site, the manufacturer states. The Tourrider, developed exclusively for the U.S. market, is a three-axle, 45-foot high-deck motorcoach available with 56 to 60 passenger seats, depending on configuration.

The vehicle is powered by the Mercedes-Benz OM 471 inline six-cylinder engine with 12.8-liter displacement, delivering 450 hp (336 kW) and up to 1,550 lb-ft (2,300 Nm) of torque. Power transmission is managed by an Allison WTB 500R six-speed automatic transmission with torque converter. The model is offered in Business and Premium variants.

The Jacksonville headquarters integrates optimized parts logistics and service operations designed to support motorcoach operators across North America. The site includes a modern training center for technicians and operators, supporting both product familiarization and aftersales services.

The opening of the facility coincides with the presentation of the Mercedes-Benz Tourrider Premium at the United Motorcoach Association (UMA) 2026 Motorcoach Expo, held February 11–14 in Birmingham, Alabama. The Tourrider Business is positioned for business-class applications, while the Premium version is configured for first-class motorcoach services.

Mirko Sgodda, Head of Marketing, Sales and Customer Services at Daimler Buses, says: “Reliability is key for our customers in North America—not only in our products but also in our service. With our new Jacksonville facility, Daimler Buses is sending a clear message: We are investing in proximity to our customers, in fast parts supply and in collaborative partnerships. This creates the foundation for sustainable growth and long-term success—together with our local partners.”

Dietrich Müller, CEO and President of Daimler Coaches North America LLC, adds: “Our new headquarters in Jacksonville is far more than a building—it is a promise to our customers and partners in North America. We are not only creating state-of-the-art infrastructure but also relying on a dedicated team that works with expertise and passion for our customers’ success. Through innovative solutions, optimized parts logistics, and personalized support, we ensure that our customers can count on us at all times. Our investment strengthens the local economy and creates new jobs in Jacksonville. This is how we combine technological innovation, collaborative partnerships, and sustainable growth—for a strong future of passenger transportation in North America.”

“We are honored that Daimler Coaches North America has chosen Jacksonville for their new U.S. headquarters,” said Jacksonville Mayor Donna Deegan. “The company’s new 43,000 square foot facility marks a significant investment in our city. It will create many new local jobs, strengthen our region’s industrial and transportation ecosystem, and contribute to long term economic growth.”