T. S. T. Transportes Sul do Tejo (TST), a public transportation operator in the Lisbon metropolitan area, has introduced the Optibus Driver App, a communication and management tool between driver and depot designed to simplify interaction, increase transparency, and improve employee satisfaction.

Prior to the introduction of the driver app, TST relied on traditional methods such as paper printouts and text messages to communicate with drivers. These methods often led to confusion about the exact assignment of vehicles at the start of service and inefficiencies in the way depots communicated with drivers. “Our previous communication methods were limited and created numerous difficulties for both drivers and controllers. We needed a solution that offered comprehensive information in real time, improving the overall experience for drivers,” said Duarte Cunha, Planning and Operations Manager at TST.

The driver app was designed to include all necessary functionality, including driver access to their duties, schedules, payroll information, and real-time vehicle assignment with real-time updates.

Because of the app’s ease of use and navigation, TST was able to engage 80 percent of its drivers (about 600 people) in four weeks. Controllers are already experiencing improved communication between drivers and the depot, with the app reducing driver calls to the control center and schedulers by fifty percent.
«We have received very positive feedback from our drivers on the Optibus app. Overall, the driver app is making the work experience better and more organized for everyone», Duarte said.

Highlights

Ventura Systems introduces Technology Lab experience at Busworld

As part of its presence at Busworld 2025, Ventura Systems is presenting the Technology Lab: an interactive space where visitors can explore the latest product developments. Specialists will be available to explain innovations, guide demonstrations, and share previews of upcoming door system technolo...

Related articles

Valeo launches compressor for e-buses, production from 2026 in China

At Busworld Europe Valeo unveiled for the first time its new electric compressor with integrated inverter, the EDC-120, designed for the electric bus segment. The launch confirmed Valeo’s strategy to extend its electrification expertise beyond passenger and light commercial vehicles into the heavy-d...