Pepper Motion GmbH strengthens its customer support appointing Thomas Conseil as Head of After Sales & Service. Conseil is responsible for the establishment, expansion and ongoing upkeep of the international Pepper service network designed to provide a wide range of customer-friendly services worldwide.
Thomas Conseil joins Pepper Motion
The primary goal of Thomas Conseil’s team «is to ensure the highest level of customer satisfaction. This includes a professional, competent service network for maximum vehicle and guaranteed spare parts availability and the establishment of further services. The integration of the charging infrastructure into the service, a mobile on-site customer service, predictive maintenance or an electricity fuel card, for example, should generate added value for pepper customers and thus make it easier for them to concentrate on their core business», the company, formerly known as e-troFit, states.
Most recently, Thomas Conseil was responsible for direct sales throughout Germany at PEAC Mobility GmbH. Previously, he held various positions at companies including Kögel Trailer GmbH, SIXT GmbH & Co. Autovermietung KG or MAN Truck & Bus AG in sales, customer service and service areas.
Pepper Motion service network
“We are very pleased to have gained Thomas, an absolute expert from the commercial vehicle sector, for our team. pepper stands for quality and reliability – values that we also live by within our customer and partner network. With his team, Thomas will create the framework for this – the goal is always to ensure fast and reliable service, which is essential for the industry,” explains Andreas Hager, Managing Director of pepper motion GmbH.
Thomas Conseil comments: “For me, the particular appeal of building up the service network and the service organization lies in challenging established structures and processes of the ‘old commercial vehicle world’ and – where it makes sense to do so – trying out new digital paths and pursuing them consistently. The aim is to create a win-win-win situation with sustainable mobility solutions from pepper – for the climate and the environment, for our customers, and ultimately, of course, for the entire pepper company.”