First Alexander Dennis’ field service engineers have completed training for next generation e-buses

Alexander Dennis has introduced three electric vans to its fleet of AD24 vehicles as the first of its field service engineers have completed training for the next generation of zero-emission buses.

The new bus family (announced in August 2022) was launched in November 2023 with the unveiling of the new Enviro100EV small bus and Enviro400EV double decker. An international version of the Enviro100EV is under development, as is the autonomous Enviro100AEV and an open-top variant of the double deck Enviro400EV. 

Alexander Dennis AD24 engineers for next gen e-buses

The manufacturer says it employs 42 AD24 field service engineers across the UK, more than any other manufacturer of buses and coaches, according to the NFI’s brand. The first of them have now completed all required training on the next generation of Alexander Dennis electric buses, ready to support customers as the new buses enter fleets in the coming months. A comprehensive training plan is in place for the remainder of the team.

Three new electric vans have replaced diesel-powered vehicles and are fully equipped with all the tools and equipment needed for field service engineers to attend to buses and coaches at customers’ premises as well as at the roadside.

Tony Davis, Group Aftermarket Director for Alexander Dennis, said: “As we continue to lead the transition to zero-emission mobility, electrification for Alexander Dennis extends beyond buses themselves to the ancillary vehicles that support their operation. These three electric vans allow us to evaluate their operational performance ahead of future investment in our AD24 service fleet. Fully kitted out with the latest technology and tools, they are a fantastic working environment for our field service engineers as we upskill the team to support our customers in the operation and maintenance of our next-generation electric buses with the expertise they are accustomed to from AD24.”